shrinkage Slack is the opposite of organizational memory(7)

Orgs do have a real need to get questions answered. You can say chat is the closest thing to this, but it comes with too many costs. Stack overflow was a cool innovation when it landed – marking questions completed. But bear in mind that the previous SERP winner, expertsexchange, hid the answer because they wanted to charge you for it, not for UX reasons. And SO has become relatively shitty now, and replaced docs for a lot of OSS libs.

Deleting uber didn’t fix labor relations in the gig economy, but your org can free itself from chat anytime you want – all you have to do is to stop.

Stop reading if you don’t care about any of the following:

increasing your best people’s happiness

being less reactive to distractions

being more focused on real progress

If you docare about those things, also stop reading but after you do, go dump chat.

I took 4 months off in 2015 and when I rejoined the workforce in 2016 – distraction city. People were checking buzzing phones in meetings. Chat alerts were click-click-clicking all the time. There was no cultural support or even real understanding of the idea that you need to turn this stuff offto get any work done. I made this point to a PM and his response was ‘oh, you have ADD’.

Slack and the toxic behaviors it implicitly endorses will gives ADD to your whole company. Want a one-click competitive advantage? Delete your account.

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