shrinkage Slack is the opposite of organizational memory(2)

Remote work culture is a defense mechanism against the distracting open office, and slack is the end run around that defense mechanism. It abrades your team’s adrenal system and forces you to live in the present. Unlike email, it can’t delay messages. Chat makes ‘now or never’ your team’s reality.

When everything is urgent nothing is. This is the master plan of the villain in pixar’s incredibles. slack is a supervillain plot to destroy your team.

Chat is not editable, or not in the way you’d want. You can edit text for some time window but it doesn’t create an alert. I think corrections and careful research are more important than initial reactions. I prefer the G docs model, where comments / questions create an alert and initial text doesn’t.

Chat, at least on slack, isn’t grouped or threaded. ‘What about rooms?’ you ask. In my experience (at 4+ companies) rooms aren’t a clear delineation; they tend to anchor groups rather than topics and topics/conversations still overlap in any one channel. Under the typical use patterns I’ve observed, it’s non-trivial to know what the current topics of conversation are in a slack channel or to assign one of those topics to any given message.

Scrolling would be a great way to identify the topic but scrolling is totally broken. Scrolling up more than two pages’ worth causes nightmare reflows, anchor jumping – things that more civilized computer users from the 80s or 90s would call glitches but modern web users have come to tolerate.

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