The world’s largest video sur(2)

DS-76xxNI-EI(E2)/P

Turbo DVR

DS-72xxHGHI-SH

DS-73xxHQHI-SH

For more information, please view the relevant technical bulletin:

What ports are needed to be forwarded for remote access?

By default, the following ports needs to be forwarded for remote access.

HTTP port: 80

Used to connect via the web browser

Server port: 8000

Used to connect via iVMS-4200 software and iVMS-4500 Mobile App

RTSP port: 10554

Used for the video streaming

HTTPS port: 443

Used to connect via the web browser using SSL encryption

Note: If the RTSP (Real Time Streaming Protocol) port is defaulted to 554 (on older model/firmware) it is recommended to change this port to 10554 or 1024 when experiencing connection issues over 3G/4G connection.

How to format a Hard Drive on the DVR/NVR?

Login to the DVR/NVR locally,

Go to MENU, select SYSTEM CONFIGURATION and then select HDD (on the left side).

Under the HDD INFORMATION tab,select the HDD(s) that needs to be formatted by checking the corresponding box under the “Label” column.

To start the formatting processdvrs system series dvr card, click the “Init” button on the bottom right corner of the screen.

After completion, the “Status” of the HDD(s) will change to Normal.

How to fix Internet Explorer compatibility view issues?

When viewing the device using Internet Explorer (IE) 10 or 11 (32-bit),sometimes the content may not display properly. This may be caused by a browser incompatibility. To resolve the incompatibility issuedvrs system series dvr card, the IP address of the Hikvision device needs to be added to the compatibility view list.

For more detailed information on how to add the device to enable the compatibility view clickhere.

How to view my DVR/NVR using Safari on MAC OS?

In order to Live View using Safari on MAC OS, the Hikvision web plug-in for MAC OS needs to be downloaded and installed.

Note: Please close all web browsers before installing the web plug-in. Clickhereto download the MAC web plug-in for DVR/NVR

For detailed information, please view the relevant technical bulletin.

How to install plug-in for MAC OS

How to change the camera name on the DVR/NVR?

Log into the DVR/NVR locally,

Go the MENU, select CAMERA SETUP and then OSD.

Select the camera to modify the OSD configuration using the camera dropdown menu.

Enter the desired camera name in the “Camera name” field.

Click the APPLY button when done.

Why is the DVR/NVR beeping?

Log into the DVR/NVR locally,

Go to MENU, select SYSTEM CONFIGURATION and then select EXCEPTION.

Go through the list of exception type. Select each exception type and un-check AUDIBLE WARNING if it is checked for that exception.

If the unit stops beeping, then the current exception selected is the cause of the beeping.

Common issues for the DVR/NVR beeping are the following:

HDD not formatted or in error state, IP address conflicted, Record/Capture error,Network disconnected…

How to configure the HDMI and VGA to output independent display?

This option is only available for the 90xx-ST, 96xxNI-ST/RT and 7716NI-SP/16 series with firmware v3.0.2+. Log into the DVR/NVR locally,

Go to MENU, select SYSTEM CONFIGURATION and then select GENERAL (on left side).

Under MORE SETTINGS tab, make sure the option “Enable VGA/HDMI Synchronous Output” is unchecked.

Internet Explorer keeps prompting to download the web plugin

This is caused by Internet Explorer compatibility issues. If you are using IE 10 or 11, the page needs to be displayed using Compatibility view. To resolve this issue, the compatibility view mode needs to be turned on by adding the IP address of the Hikvision device to the compatibility view list.

For more detailed information on how to add the device to enable the compatibility view clickhere.

Which DVD-RW drives are compatible with Hikvision DVR/NVR

Clickherefor more information on the supported DVD-RW drives.

Where can I find a list of supported PTZ protocols?

Clickherefor a list of PTZ protocols compatible with Hikvision DVR/NVR.

Which external USB DVD burners are compatible with Hikvision DVR/NVR?

Clickherefor more information on the supported external USB DVD burners.

The “Communication to Server Failed” error appears when registering to DDNS?

The Preferred DNS Server should not be blank and a public DNS server assigned. A public DNS server to input is Google’s free DNS Server 75.75.75.75 or 4.2.2.2.

For detailed information, please view the relevant technical bulletin:

What are the default IP address of the DVR/NVR?

DVR/NVRwith firmware:

本文来自电脑杂谈，转载请注明本文网址：
https://www.pc-fly.com/a/ruanjian/article-118458-2.html