- perform software decommission, installation, upgrades in accordance with com
pany’s Change Control Procedures
- become specialist on specific areas and provide consultancy and feedback to
internal clients, developers and Project Managers
- project management:
- a project managers with project management activities, including requirements gathering, planning, budgeting, resource planning and management, etc.
- project manage the implementation and rollout of new services, upgrade of production services, system and applications; Client/Vendor/Supplier Management
- client/vendor/supplier management - Attend periodic and ad-hoc client and vendor meetings and provide input where appropriate
- document, implement and adhere to operational and technical standards, best
practices, processes, and procedures
- assist with identifying and implementing areas for improvement within existing operational and technical processes and maintain related documentation
- support functions:
- perform Level 3 support activities and root cause ysis
- escalate issues to development team and provide valuable feedback and ysis for break fixing
Key Requirements:
- UNIX/Linux scripting: proficient in navigating UNIX servers, good knowledge of the majority of operational functions in UNIX and be able to read / write and maintain UNIX shell scripts
- PERL/SHELL scripting: strong Perl knowledge, exposure to PERL/SHELL as a scripting language as a minimum
- networking (e.g. TCP/IP): Additional technical skill on the networking side - understand the concepts of TCP/IP and UDP connectivity and data transfer; knowledge of multicast is an advantage
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